Terms & Conditions for Roadside Assistance
Welcome to our online platform for fast roadside assistance and repairs in Qatar. These Terms and Conditions govern your use of our services, including emergency roadside assistance, vehicle towing, and minor on-site repairs. By accessing or using our service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our service.
1. Service Description
Our service provides urgent roadside assistance including, but not limited to, flat tire repair/replacement, battery jump-starts, fuel delivery, lock-out assistance, and vehicle towing to a designated repair facility. We strive to offer rapid response times to ensure minimal disruption to your journey in Qatar.
2. User Responsibilities
- Accurate Information: You agree to provide accurate and complete information when requesting services, including your location, vehicle details, and the nature of the breakdown.
- Safe Environment: You are responsible for ensuring your safety and the safety of your vehicle while awaiting our assistance.
- Cooperation: You agree to cooperate with our service personnel and follow their instructions for safe and efficient service delivery.
- Payment: You are responsible for prompt payment of all services rendered, as agreed upon before service commencement.
3. Limitations of Service
- While we strive for exceptionally fast response times, factors such as traffic, weather conditions, and high demand may occasionally affect arrival times.
- Our technicians will assess the vehicle's condition. If the repair is beyond the scope of minor roadside assistance, towing services will be recommended.
4. Payment and Fees
Fees for our services will be communicated to you prior to dispatch. Payment is due upon completion of the service. We accept various forms of payment, which will be specified by our personnel. All prices are in Qatar Riyals (QAR).
5. Intellectual Property
All content on our site, including text, graphics, logos, images, and software, is the property of our service or its content suppliers and is protected by international copyright laws.
6. Disclaimer of Warranties
Our service is provided "as is" and "as available" without any warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the service will be uninterrupted, timely, secure, or error-free.
7. Limitation of Liability
To the fullest extent permitted by applicable law, our service shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the service; (b) any conduct or content of any third party on the service; (c) any content obtained from the service; and (d) unauthorized access, use or alteration of your transmissions or content.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Qatar, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
10. Contact Us
If you have any questions about these Terms, please contact us at:
Roadside Rescue Qatar
Doha, Qatar